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Frequently Asked Questions
We charge a percentage of your gross booking revenue (plus GST), along with a one-time onboarding fee. Everything is fully transparent and shared with you before we begin.
We handle every detail of hosting so your property feels cared for and your guests feel delighted.
Our services include:
Creating and optimizing your listing
Mandatory professional photography to showcase your space
Friendly guest communication, from booking through checkout
Multi-platform distribution
Coordinating check-ins and check-outs
Cleaning coordination
Maintenance coordination
Restocking essential inventory for both guests and the cleaning team
Personalized guest support throughout their stay
Access to exclusive local partner rates
You’ll receive a detailed monthly statement showing rental income, management fees, operating expenses, taxes, and receipts. Our goal is to make your financial picture completely clear.
We work with insured, professional cleaning teams trained specifically for short-term rentals. Cleanliness is a top priority, as it has a major impact on guest satisfaction and reviews.
Guests do. Cleaning fees are charged directly at booking and do not come out of your rental income, except in rare cases like scheduled deep cleans.
Properties are inspected after every guest departure by cleaners. Inspections are documented digitally to ensure cleanliness, safety, and maintenance needs are addressed.
Yes. Repairs and ongoing maintenance are coordinated through trusted contractors to keep your property in excellent condition.
Your property is listed on Airbnb, VRBO, partner networks, and The Art of Hosting’s direct booking system to maximize visibility and bookings.
Yes. We showcase properties on our website and social channels, with marketing strategies to attract guests beyond traditional platforms.
Yes — it’s mandatory. Professional photos are included in onboarding and essential for capturing your home’s best features. Great photography helps your property book faster and more often.
Yes. Short-term rentals require coverage beyond standard homeowner insurance. We can connect you with experienced brokers familiar with short-term rental requirements.
Yes. Most short-term rentals require a business license, and we assist you through the application process.
Yes. We maintain consistently high guest ratings and glowing reviews, reflecting the care we bring to each stay.
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